Privacy Policy

Effective Date: April 5, 2026

1. Introduction

Atmendas Consult (“Atmendas Consult,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal data is handled responsibly. This Privacy Policy outlines how we collect, use, process, and protect your personal information in compliance with the Ghana Data Protection Act, 2012 (Act 843).

This policy applies to all visitors, clients, and course participants utilizing our website and services, including our training programs on DLMS/COSEM, IEC 61850, IEC 61968, IEC 61970, and Advanced Metering Infrastructure (AMI).

2. The Data Protection Principles We Follow

In accordance with Act 843, Atmendas Consult adheres strictly to the eight core principles of data protection:

• Accountability: We take full responsibility for the personal data under our control and ensure all our processes comply with Ghanaian law.
• Lawfulness of Processing: We only collect and process personal data when we have a lawful basis to do so, such as your explicit consent, the necessity to fulfill a contract (e.g., course registration), or a legal obligation.
• Specification of Purpose: We collect data for specific, explicitly defined, and lawful purposes. For instance, collecting your professional details to issue certificates for our “DLMS Coloured Books” training program.
• Compatibility of Further Processing: We will not use your personal data for any new purpose that is incompatible with the original reason it was collected without obtaining your further consent.
• Quality of Information: We take reasonable steps to ensure that the personal data we hold is accurate, complete, and up-to-date.
• Openness: We maintain transparency about our data practices. You have the right to know what data we collect and who handles it.
• Data Security Safeguards: We implement robust technical and organizational measures to protect your data against loss, unauthorized access, or destruction.
• Data Subject Participation: We respect and facilitate your rights to access, correct, or delete your personal information.

3. Information We Collect

We may collect the following types of personal information:

• Identity Data: Name, title, and company affiliation.
• Contact Data: Email address, billing/shipping address, and phone number.
• Professional Data: Job title, engineering qualifications, and specific training interests (e.g., smart metering frameworks).
• Technical Data: IP address, browser type, and interaction metrics with our website.

4. How We Use Your Data

Your personal data is utilized to:

• Process registrations for consulting services and technical training courses.
• Deliver educational materials, course outlines, and marketing packs.
• Respond to inquiries and provide technical support.
• Improve our website functionality and tailor our service offerings.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Once the retention period expires, your data is securely deleted or anonymized.

6. Your Data Subject Rights

Under the Ghana Data Protection Act 843, you possess the right to:

• Be informed about how your data is being used.
• Access the personal data we hold about you.
• Request the correction of inaccurate or incomplete data.
• Request the deletion of your data where it is no longer necessary for us to retain it.
• Object to the processing of your data, particularly for direct marketing purposes.
• Not be subjected to a decision based solely on automated processing.

To exercise any of these rights, please contact our Data Protection Officer at Contact@.